“After holding within a tight range of about 213,000 employees since the end of 2023, Bank of America's headcount will decline in 2026: the No. 1 expense lever is to 'work the headcount through operational excellence and applications of new technologies, including AI' — every time someone leaves, we evaluate whether the role needs to be replaced.”
Chair and CEO, Bank of America
Said Jan 14, 2026Deadline Dec 31, 2026Bank of America Q4 2025 earnings call, January 14, 2026 (reported by Banking Dive, January 15, 2026)
Tracking toward the prediction so far: on the Q1 2026 call (April 15, 2026) management said headcount was down about 1,070 from year-end 2025 through attrition, but the full-year 2026 figure is not yet known.