“AI is better than any Indian programmer that's outsourced right now... 2025 will witness the complete destruction of the BPO market, which will reverberate out.”

Emad MostaqueCEO

Founder of Intelligent Internet; former CEO of Stability AI

The BPO market was not destroyed in 2025: India's IT-BPM industry recorded revenue growth and net hiring over the year, with AI compressing pricing and headcount growth in some seat-based contracts rather than collapsing the sector.