“If any of you invested in the BPO industry or IT services industry, almost certainly, or customer support, most of that will disappear in the next five years, and those are very large segments today.”
Founder, Khosla Ventures; co-founder of Sun Microsystems; early OpenAI investor
Said Sep 2025Deadline Sep 30, 2030Top1000funds.com Fiduciary Investors Symposium, Stanford University, September 16-18, 2025 (report published October 3, 2025)
Five-year horizon runs to late 2030; IT services, BPO and customer support remain very large employment segments today.